The Shift In SME Expectations Of Their Accountant – What The Research Says & The Impact Of Covid-19

Get the insights from PracticeWeb’s latest SME research. Discover what these changes mean for your firm and how you can respond to ensure you can build and maintain great relationships with clients. This special webinar featuring Mike Crook, Managing Director of Practice Web, Phil Sayers, Founder, Proten Sales Development Ltd , and Charles Clark, Marketing Director of BOMA.

Key takeouts:

  • Research insights
  • What do SME's value
  • What makes clients switch?
  • Top five most important characteristics for accountants in 2020
  • How you can take advantage
  • How to best support your clients
  • How to engage and sell without the ‘hard sell'